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Terms of Use

Last Updated: April 22, 2026

These Terms of Use (the "Terms") govern your access to and use of the PHARLO service, made available through the platform at: https://pharlo.io, and constitute a legally binding agreement between you and PHARLO, including the REST API, the Model Context Protocol (MCP) server, the management console, technical documentation, software development kits, and all related websites, applications, tools, and programmatic interfaces made available by PHARLO (collectively, the "Service").

The Service provides programmatic tools for the distribution, management, and analytics of digital content, including REST API endpoints and MCP tools that enable authorized users and AI agents to connect to third-party platforms (such as YouTube and Meta), to publish, schedule, and manage content on those platforms, and to retrieve related performance information.

The Service is operated by ADME (CY) LTD, a private limited liability company incorporated under the laws of the Republic of Cyprus, with company registration number HE347617, having its registered office at 62, Agiou Athanasiou, “BG WAYWIN PLAZA”, 4th floor, office 402, 4102, Limassol, Cyprus (the "Company", " PHARLO", "we", "us", or "our").

Throughout these Terms, "you" or "your" refers to any individual accessing or using the Service, as well as any legal entity, organization, company, or other body on whose behalf the Service is accessed or used (including through API credentials or MCP access tokens issued to such entity). Where the Service is accessed or used on behalf of a legal entity, the individual acting represents and warrants that they are duly authorized to bind such entity, which shall be fully responsible for compliance with these Terms.

By accessing, browsing, registering for, generating or using API credentials for, or otherwise using the Service, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

The Service may not be available or permitted in all jurisdictions. If, under the laws or regulations of your country of residence, you are fully or partially prohibited from accessing or using the Service, or if any legal restrictions apply, you acknowledge and agree that you access and use the Service at your own initiative and risk. You shall be solely responsible, in accordance with the laws and regulations of your country of residence, for ensuring that your use of the Service (or any part thereof) is lawful. PHARLO does not represent or warrant that the Service is appropriate or lawful for use in all jurisdictions.

Your use of the Service is also subject to the following documents, which form an integral part of these Terms and are incorporated herein by reference:

PHARLO may amend these Terms from time to time, at its sole discretion. Updated Terms become effective upon publication on the Service, unless otherwise required by applicable law. Continued use of the Service following such publication constitutes acceptance of the updated Terms.

1. Eligibility and Access to the Service

1.1. You must be at least 18 years old, or the minimum age required by the laws of your country of residence to lawfully use online services, whichever is higher, to access or use the Service. By accessing or using the Service, you represent and warrant that you meet the applicable age requirements.

1.2. You may use the Service only if you have the legal capacity to enter into a binding agreement under applicable law. If you access or use the Service on behalf of a legal entity, organization, or other body, you represent and warrant that: such entity is duly organized and validly existing under applicable law; and you have the authority to bind that entity to these Terms.

1.3. The Service is provided primarily as a technical interface for developers, businesses, and authorized AI agents acting on their behalf. You are responsible for ensuring that any individuals, systems, or automated agents that access the Service under your Account or API client do so in accordance with these Terms.

1.4. The Service may not be available, permitted, or lawful in all jurisdictions. You are solely responsible for determining whether your access to and use of the Service complies with the laws and regulations applicable in your country of residence or place of use. PHARLO does not monitor or guarantee compliance with local laws and disclaims any responsibility arising from unlawful access or use of the Service in any jurisdiction. Nothing in these Terms shall be construed as a representation that the Service is appropriate, lawful, or available for use in any specific jurisdiction.

1.5. Access to the Service requires compatible systems, HTTP clients, network connectivity, and other technical requirements, which may change over time. You are responsible for ensuring that your systems meet such requirements. PHARLO may, from time to time, deploy updates, modifications, or changes to the Service, including changes that affect functionality, performance, API versions, or compatibility. Such updates may occur automatically or require action on your side (such as migrating to a new API version). Continued use of the Service following any update constitutes acceptance of the updated version of the Service. PHARLO does not guarantee that the Service will be compatible with all client libraries, runtimes, operating systems, or third-party software.

2. Account Registration and Security

2.1. Access to the Service generally requires the creation of a user account and the registration of one or more API clients (collectively, an "Account"). When creating an Account, you must provide the information requested during the registration process and follow the instructions provided by the Service. PHARLO reserves the right to refuse, suspend, or terminate the creation of an Account at its sole discretion, including where the registration information appears incomplete, inaccurate, or misleading. An Account is granted for your use in accordance with these Terms.

2.2. You agree to provide true, accurate, current, and complete information when creating your Account and to keep such information up to date at all times. You acknowledge and agree that PHARLO may rely on the information you provide for purposes including account administration, billing, communication, and compliance with legal obligations. PHARLO shall not be responsible for any issues, losses, or disruptions arising from inaccurate, outdated, or incomplete information provided by you.

2.3. You are responsible for maintaining the confidentiality and security of your Account credentials, including usernames, passwords, API keys, MCP access tokens, and any other access mechanisms. You are solely responsible for all activities that occur under your Account and API clients, whether or not authorized by you, including activities carried out by your employees, contractors, integrations, or automated agents. You agree to notify PHARLO without undue delay if you become aware of any unauthorized access to or use of your Account, or any other breach of security, and to promptly rotate or revoke any affected credentials. PHARLO shall not be liable for any loss or damage resulting from your failure to safeguard your Account credentials or from unauthorized access arising from your actions or omissions.

2.4. Unless expressly permitted by PHARLO, you may create and maintain only one Account per organization or individual. You may not share your credentials with any unauthorized person or allow multiple organizations to operate under a single Account, except as expressly permitted under a team or enterprise arrangement made available by PHARLO. PHARLO reserves the right to suspend or terminate Accounts that are shared, duplicated, or otherwise used in violation of these Terms.

2.5. Where the Service is used by or on behalf of a legal entity, organization, or team, the entity shall be responsible for all use of the Service conducted through its Accounts and API clients, including actions taken by its employees, contractors, authorized users, integrations, or automated agents. The individual creating or administering such Account represents and warrants that they are authorized to manage the Account on behalf of the relevant entity and to grant access to the Service to other users under that entity. PHARLO may offer specific plans, features, or controls for corporate or team use. Use of such features may be subject to additional conditions or limitations communicated within the Service.

3. Subscriptions, Payments and Credits

3.1. PHARLO offers access to the Service on a free, trial, or paid subscription basis, depending on the features, usage limits, credit allowances, or tools made available at a given time. Free or trial access, where offered, may be subject to functional, usage, or volume limitations and may be modified, restricted, or discontinued by PHARLO at any time. Paid subscriptions provide access to higher credit allowances, higher connection limits, higher rate limits, or additional features, as described on the Service or during the subscription process.

3.2. Paid access to the Service is provided on a subscription basis for the duration selected at the time of purchase. Subscription features, pricing, usage limits, connection limits, and included credits are described on the Service at the time of purchase and form part of these Terms. By purchasing a subscription, you agree to pay the applicable fees and to comply with the conditions of the selected subscription plan. PHARLO reserves the right to modify subscription plans, features, or pricing from time to time. Any such changes will apply prospectively and will not affect the current subscription period, unless otherwise required by applicable law.

3.3. Unless cancelled before the end of the applicable subscription period, subscriptions automatically renew for successive periods of the same duration at the then-current subscription price. You may cancel your subscription at any time through your Account settings or via other means made available on the Service. Cancellation takes effect at the end of the current billing period, and you will continue to have access to the subscribed features until that time. No prorated refunds shall be provided for any unused portion of a subscription period, except as expressly provided in Section 4 of these Terms or where such refunds are required under applicable law.

3.4. Payments for subscriptions, credit top-ups, and other paid features of the Service are processed through third-party payment service providers ("Payment Providers"). PHARLO does not store or process full payment card details or other sensitive payment information. Payment transactions are handled directly by the applicable Payment Provider in accordance with its own terms, conditions, and privacy policies. By providing payment information, you authorize PHARLO and the relevant Payment Provider to charge the applicable fees using your selected payment method. PHARLO shall not be responsible for any errors, delays, interruptions, or failures in payment processing caused by Payment Providers, financial institutions, or other third parties.

3.5. Subscription fees and other charges may be exclusive of applicable taxes, levies, or duties, including value-added tax (VAT), sales tax, or similar charges, unless expressly stated otherwise. You are responsible for any taxes applicable to your purchase or use of the Service, except where PHARLO is required by law to collect and remit such taxes on your behalf. Any currency conversion fees or charges imposed by your bank or payment provider are your sole responsibility.

3.6. The Service operates on a credit-based system ("Credits"). Each billable operation invoked through the REST API or the MCP server consumes a number of Credits, as described in the credit schedule made available through the Service and the management console.

Credits:

Where your credit balance is insufficient to execute a requested operation, PHARLO may reject the request with a standardized billing error response, downgrade or queue the operation, or, where overage top-up is enabled and available under your plan, automatically purchase an additional overage pack in accordance with your Account settings. Certain bulk or variable-cost operations may be billed on a post-debit basis, in which case the actual Credit cost is determined after execution based on the work performed.

3.7. If a payment attempt fails for any reason (including insufficient funds, expired payment methods, or payment provider errors), PHARLO may retry the payment and notify you accordingly. If payment is not successfully completed within a reasonable period, PHARLO reserves the right to suspend, downgrade, or terminate your access to paid features or the Service until payment is received. Continued failure to resolve payment issues may result in account termination.

4. Refunds, Cancellations and Chargebacks

4.1. The Service provides access to programmatic, subscription-based, and credit-based usage. Due to the nature of the Service, all purchases are generally non-refundable, except in the limited circumstances expressly set out in this Section or where a refund is required by applicable law. Refunds are granted only on a case-by-case basis, subject to verification and compliance with the conditions described below.

4.2. Refunds may be considered only in the following circumstances:

A. Subscription Refund Window

For monthly or quarterly subscription plans, you may request a refund within three (3) calendar days from the date of the initial subscription purchase, provided that:

Refunds do not apply to subscription renewals unless otherwise required by applicable law.

B. Technical Malfunctions

A refund or credit restoration may be granted where:

Any refund or compensation under this section is granted at PHARLO’s reasonable discretion, following technical verification. Outages, errors, or disruptions of third-party platforms (such as YouTube or Meta) are not considered failures of the Service.

C. Duplicate or Erroneous Charges

If you are charged more than once for the same transaction or are subject to an erroneous charge due to a billing error, the duplicated or erroneous amount will be refunded in full upon verification.

D. Unauthorized Transactions

Where a payment is determined, after investigation, to have been made without your authorization, PHARLO will issue a refund in accordance with applicable law and payment provider requirements.

4.3. Refunds will not be provided in the following circumstances:

4.4. Where a refund is approved, PHARLO reserves the right to deduct a reasonable administrative or processing fee, reflecting payment processing costs and internal handling, where permitted by applicable law. Any such deduction will be disclosed at the time the refund is approved.

4.5. All subscriptions automatically renew unless cancelled before the applicable renewal date. You may cancel future renewals at any time through your Account settings or other methods made available by the Service. Cancellation applies prospectively only, and access to subscribed features will remain available until the end of the current billing period. Refunds for unused portions of an active subscription period, or for unused Credits within a billing cycle, are not provided, except as expressly stated in this Section or where required by law.

4.6. All refund requests must be submitted via the official support channels indicated on the Service. Refund requests must include sufficient information to allow verification, including account details, transaction information, and the reason for the request. PHARLO will review refund requests within a commercially reasonable timeframe, typically not exceeding ten (10) business days. Approved refunds will be issued to the original payment method unless otherwise required by law or agreed. In certain cases, refunds may be issued in the form of account credits or restored Credits, at PHARLO’s discretion.

4.7. You agree to contact PHARLO’s support team and attempt to resolve any billing issues before initiating a chargeback or payment dispute with a payment provider. Unjustified, abusive, or fraudulent chargebacks may result in suspension or termination of your Account and recovery of any associated costs incurred by PHARLO.

5. Inputs, Outputs and User Content

5.1. For the purposes of these Terms, the following definitions apply:

"Input" means any data, payload, media file (including video, audio, or image content), reference to external media, metadata, configuration, or other material submitted, uploaded, or otherwise provided by you or by a system acting under your credentials to the Service for processing, distribution, or storage through the REST API, the MCP server, or other interfaces of the Service.

"Output" means any API response, job status record, webhook delivery, analytics result, or other structured content returned by the Service in response to an Input.

"User Content" means Inputs and, where applicable, Outputs that are stored, processed, or otherwise handled by the Service in connection with your Account or API client.

5.2. As between you and PHARLO, and subject to the licenses granted under these Terms, you retain all rights, title, and interest in and to your Inputs and to any User Content you submit. Outputs generated by the Service are informational and operational records (such as status codes, analytics metrics, and delivery receipts) that describe the execution of your instructions and the performance of content you have published through the Service. PHARLO makes no ownership claim over your Inputs or over the substantive content of your User Content.

5.3. Subject to your compliance with these Terms and the applicable subscription plan, you may use Outputs for your internal business purposes and in connection with your lawful use of the Service and the third-party platforms to which you have connected. You are solely responsible for ensuring that your use of Inputs and Outputs, including the publication of content to third-party platforms through the Service, complies with applicable laws, the terms of such third-party platforms, third-party rights, and industry regulations, including intellectual property, publicity, and privacy rights. PHARLO does not provide legal advice and makes no representations regarding the suitability of Inputs or Outputs for any specific use case.

5.4. By submitting Inputs or using the Service, you grant PHARLO a non-exclusive, worldwide, royalty-free, fully paid-up, sublicensable, and transferable license to host, store, transmit, process, route, and otherwise technically handle such Inputs and Outputs solely for the purposes of (i) providing, operating, maintaining, and improving the Service, including technical processing, routing to third-party platforms designated by you, logging, metering, analytics, content moderation for compliance with these Terms, support, and security operations, and (ii) complying with legal obligations. This license extends to PHARLO’s affiliates, service providers, contractors, and sublicensees solely as reasonably necessary to accomplish the foregoing purposes, and terminates when the corresponding content is deleted in accordance with our retention practices, except to the extent retention is required by law or necessary for legitimate backup, audit, or compliance purposes.

5.5. PHARLO does not use your Inputs, Outputs, or other User Content to train, develop, benchmark, or improve artificial intelligence or machine learning models. Aggregated, anonymized, or de-identified operational telemetry (such as endpoint counts, latency, error rates, and aggregated usage patterns that cannot reasonably be linked back to you or any individual) may be used for capacity planning, service improvement, security, and business analytics.

5.6. Certain features of the Service cause Inputs to be transmitted to, published on, or otherwise made accessible through third-party platforms that you have connected (such as YouTube and Meta). Once content has been transmitted to or made available through such third-party platforms, PHARLO cannot guarantee its confidentiality, control further distribution, moderation, or take-down actions by such platforms, or prevent use by third parties. Content handled purely internally by the Service will be treated in accordance with these Terms and the Privacy Policy, subject to technical, legal, and operational requirements.

5.7. If you submit feedback, suggestions, ideas, or other input regarding the Service ("Feedback"), you acknowledge and agree that:

6. Acceptable Use and Prohibited Conduct

6.1. You may access and use the Service solely for lawful purposes and in compliance with these Terms, all applicable laws and regulations, the terms of service of any third-party platforms to which you connect through the Service, and generally accepted standards of responsible conduct. You are solely responsible for determining whether your access to and use of the Service, including any Inputs submitted, Outputs received, and content published to third-party platforms, is lawful in your jurisdiction and complies with all applicable legal requirements. You must not submit as Inputs any content that contains visible watermarks, digital watermarks, metadata-based rights management information, or similar proprietary identifiers of third parties, unless you have obtained all necessary rights, licenses, or permissions to use such content in connection with the Service.

6.2. You must not use the Service to submit, publish, distribute, or otherwise handle any content that is unlawful, prohibited, or otherwise inconsistent with these Terms. Without limitation, prohibited content includes content that is defamatory, fraudulent, abusive, threatening, harassing, hateful, discriminatory, sexually explicit, pornographic, exploitative, or that promotes, depicts, or glorifies violence, terrorism, self-harm, or other forms of serious harm. You acknowledge and agree that the Service does not independently review or pre-moderate content submitted through the REST API or MCP server and that you remain solely responsible for reviewing, assessing, and determining the legality and appropriateness of any content you submit, publish, or distribute through the Service.

6.3. You must not use the Service to process, publish, disclose, or otherwise use personal data relating to third parties unless you have a valid legal basis and have obtained all necessary consents or authorizations required under applicable data protection and privacy laws. This includes, without limitation, the use of names, images, voices, likenesses, contact details, identification data, or any other information relating to an identified or identifiable natural person. You are solely responsible for ensuring that your use of such data complies with applicable data protection, privacy, publicity, and personality rights laws. You must not upload, publish, or distribute content that infringes the privacy or rights of third parties or that would otherwise expose PHARLO to legal risk.

6.4. You must not use the Service to publish, distribute, or otherwise disseminate content that is misleading, deceptive, or fraudulent, including misrepresentations of real individuals, organizations, or events in a manner likely to cause harm. You must comply with all applicable rules of the third-party platforms to which you publish content regarding synthetic, AI-generated, manipulated, or misleading media, including any required labelling or disclosure.

6.5. You must not use the Service for unlawful political activities, including election interference, voter manipulation, political deception, coordinated inauthentic behavior, or other activities that violate applicable electoral or political laws, or the political-content policies of the third-party platforms on which you distribute content through the Service. PHARLO reserves the right to restrict or prohibit certain political or election-related uses of the Service where necessary to comply with legal, regulatory, platform-policy, or risk management requirements.

6.6. You must not use the Service to engage in spam, unsolicited communications, mass messaging, coordinated inauthentic behavior, artificial amplification, or similar abusive or disruptive practices, whether on the Service or on any third-party platform reached through the Service. You must not scrape, harvest, collect, or extract data from the Service except through the documented REST API and MCP endpoints in accordance with their documented usage. You must not use automated systems, bots, scripts, or similar means to access or use the Service outside the documented programmatic interfaces. You must not interfere with, disrupt, overload, or attempt to bypass any technical limitations, security measures, access controls, rate limits, credit limits, or usage limits implemented by the Service.

6.7. You must not use the Service, including any Inputs, Outputs, or other components thereof, to develop, train, benchmark, or improve competing artificial intelligence models, application programming interfaces, content-distribution services, or similar products, unless expressly authorized by PHARLO in writing. This includes the use of Outputs as training data, reference material, or evaluation datasets for competing systems, and systematic probing, mirroring, or scraping of the Service for such purposes. You must not reverse engineer, decompile, extract, or attempt to discover the underlying models, algorithms, systems, or technical components of the Service, except to the extent expressly permitted by applicable law.

6.8. You must not use the Service in a manner that violates, circumvents, or causes PHARLO or any of its users to violate the terms, policies, rate limits, quotas, or access restrictions of any third-party platform to which the Service connects (including, without limitation, the developer policies and terms of service of YouTube, Meta, and other platforms). Where a third-party platform imposes requirements on applications that access its API (such as review, verification, or disclosure requirements), you agree to comply with any such requirements that apply to you as a user of the Service.

7. API, MCP and Technical Restrictions

7.1. The Service is accessed through the REST API, the MCP server, and related technical interfaces (collectively, the "Interfaces"). Your use of the Interfaces is subject to these Terms, the associated technical documentation, usage guidelines, and any additional conditions made available through the Service or otherwise communicated by PHARLO. PHARLO reserves the right, at its sole discretion, to grant, limit, modify, deprecate, suspend, or revoke access to any Interface at any time, including where such access is used in a manner that violates these Terms, applicable law, third-party platform policies, or technical requirements of the Service.

7.2. Use of the Interfaces is subject to credit allowances, rate limits, connection limits, quotas, throttling, and other technical restrictions, which vary depending on your subscription plan, usage patterns, system capacity, and the quotas imposed by third-party platforms on which the Service depends. You agree to comply with all applicable usage limits and acknowledge that exceeding such limits may result in request rejection, temporary or permanent restriction of access, degraded performance, or suspension of access to the Interfaces. PHARLO may modify usage limits from time to time to ensure the stability, security, and proper functioning of the Service, to manage shared quotas of third-party platforms, and to reflect changes in your subscription plan.

7.3. Access to the Interfaces requires the use of API keys, MCP access tokens, OAuth credentials, or similar authentication mechanisms ("API Credentials"). You are solely responsible for maintaining the confidentiality and security of such API Credentials. You must not share API Credentials with unauthorized persons or embed them in publicly accessible code repositories, client-side applications, or other places where they could be disclosed. You are responsible for all activities conducted using your API Credentials, whether or not authorized by you. You agree to promptly notify PHARLO and to rotate or revoke API Credentials if you become aware of any unauthorized use, compromise, or suspected breach. PHARLO shall not be liable for any loss or damage arising from your failure to adequately protect API Credentials or from unauthorized access resulting from your actions or omissions.

7.4. Where you use the MCP server, including by connecting a client acting on behalf of an AI agent or assistant, you remain solely responsible for all actions taken through your MCP access tokens, including actions initiated by such agents. You must ensure that any agent or client granted access to the Service operates in compliance with these Terms and with the scopes, limits, and controls configured for your Account. PHARLO has no obligation to review or validate the behavior of your clients or agents and may suspend or revoke MCP access where such behavior violates these Terms or poses a risk to the Service or third parties.

7.5. The Service may provide webhook delivery, asynchronous job processing, and related background functionality. You acknowledge that delivery of webhooks and the execution of asynchronous jobs depend on factors outside PHARLO’s control, including the availability and behavior of your endpoints and of third-party platforms. PHARLO does not guarantee the timing, ordering, or successful delivery of any individual webhook or job, and you are responsible for implementing appropriate idempotency, retry-handling, and reconciliation logic on your side.

7.6. You must not use the Interfaces in a manner that is abusive, excessive, or disruptive, including in a way that negatively impacts the Service, its infrastructure, its shared third-party platform quotas, or other users. PHARLO reserves the right to monitor technical usage patterns to detect abuse, misuse, or security risks. Where PHARLO reasonably determines that use of the Interfaces violates these Terms, exceeds permitted usage, or poses a risk to the Service, third parties, or third-party platform relationships, PHARLO may suspend or terminate access to the Interfaces, restrict functionality, or take other appropriate measures without prior notice. Such actions may be taken without prejudice to any other rights or remedies available to PHARLO under these Terms or applicable law.

8. Third-Party Platform Connections

8.1. A core feature of the Service is the ability to connect to third-party platforms (such as YouTube and Meta) on your behalf and to publish, manage, and retrieve analytics in respect of content on those platforms. Connections are established by authorizing PHARLO through the OAuth flow or other authentication mechanism required by the relevant third-party platform. You represent and warrant that you own, control, or are otherwise authorized to manage each third-party platform account that you connect to the Service.

8.2. The availability, features, data returned, quotas, and policies of third-party platforms are determined solely by those platforms. PHARLO does not control, and is not responsible for, changes to third-party platform APIs, outages, rate-limiting, moderation decisions, account suspensions, removal of content, or any other action or omission of any third-party platform. Where a third-party platform revokes or suspends a connection, rotates credentials, removes content, or otherwise affects your content or account on its platform, you are solely responsible for addressing such issues with the relevant platform.

8.3. You are solely responsible for complying with the terms of service, developer policies, community standards, advertising policies, monetization policies, and any other rules of each third-party platform to which you connect through the Service. You acknowledge that content you publish through the Service is attributed on the relevant platform to the account or channel that you have connected, and that you are the publisher of record for such content on that platform.

8.4. PHARLO may apply operational controls to connections to third-party platforms, including pausing connections that return persistent authentication errors, refreshing tokens, throttling requests to respect shared platform quotas, or temporarily suspending connections that appear to violate platform policies in order to protect PHARLO’s relationship with such platforms. PHARLO shall have no liability for such operational controls where they are applied in good faith.

9. Monitoring, Moderation and Enforcement

9.1. PHARLO does not generally monitor, review, or pre-screen User Content as a matter of routine. However, to the extent permitted by applicable law, PHARLO reserves the right, but not the obligation, to monitor, review, analyze, or evaluate use of the Service, including Inputs, Outputs, User Content, API usage patterns, and connection activity, for purposes including ensuring compliance with these Terms and third-party platform policies, maintaining the security and integrity of the Service, preventing abuse, addressing technical issues, and complying with legal obligations. You acknowledge and agree that automated systems and human review may be used, where appropriate, to support content moderation, security, fraud prevention, and enforcement of these Terms. Such monitoring does not constitute an obligation on PHARLO to detect or prevent all violations of these Terms or applicable law.

9.2. PHARLO reserves the right, at its sole discretion, to remove, restrict access to, disable, reject, or delete any User Content, Inputs, Outputs, or API requests that it reasonably believes violate these Terms, applicable law, third-party platform policies, or pose a legal, security, or reputational risk to PHARLO, the Service, or third parties. In addition, PHARLO may take appropriate enforcement actions in response to violations of these Terms, including issuing warnings, limiting functionality, suspending or revoking API Credentials, suspending or terminating Accounts, restricting access to specific features or connections, or permanently disabling access to the Service. Such actions may be taken without prior notice where immediate action is reasonably necessary to prevent harm, abuse, platform-policy violations, or legal exposure. PHARLO shall not be liable for any loss, damage, or impact arising from the removal of content, restriction of Interfaces, or enforcement actions taken in accordance with these Terms.

9.3. If you believe that content handled through the Service violates these Terms or applicable law, you may report such content through the reporting mechanisms or support channels made available by PHARLO. Reports should include sufficient information to allow PHARLO to reasonably assess the issue, such as relevant account or API client details, resource identifiers, and a description of the alleged violation. PHARLO will review reports in a commercially reasonable manner but does not guarantee any specific outcome or response timeframe. You acknowledge that misuse of reporting mechanisms, including false, abusive, or bad-faith reports, may itself constitute a violation of these Terms and may result in enforcement action.

9.4. PHARLO may cooperate with law enforcement authorities, regulators, courts, or other competent authorities where required by applicable law, legal process, or binding requests. Such cooperation may include the disclosure of information relating to Accounts, API clients, User Content, connections, or use of the Service, to the extent permitted or required by law. Where legally permissible, PHARLO may notify affected users of such disclosures, but shall have no obligation to do so where notification is prohibited or would compromise an investigation or legal process.

9.5. You acknowledge and agree that PHARLO has no obligation to actively monitor, investigate, or enforce violations of these Terms in every instance. The absence of enforcement action in one or more cases shall not constitute a waiver of PHARLO’s right to enforce these Terms in the future or in other situations. Any decision by PHARLO to take or refrain from taking enforcement action shall be made at its sole discretion, taking into account legal, technical, operational, platform-relationship, and risk-related considerations. PHARLO’s enforcement practices may vary depending on the nature, severity, and context of the alleged violation.

9.6. The enforcement measures described in this Section are not exhaustive and do not limit any other rights or remedies available to PHARLO under these Terms or applicable law. PHARLO’s exercise or failure to exercise any right, remedy, or enforcement action under these Terms shall not constitute a waiver of such right or remedy. All rights and remedies are cumulative and may be exercised concurrently or separately, as permitted by law.

10. Intellectual Property Rights

10.1. All rights, title, and interest in and to the Service, including its software, source code, object code, REST API, MCP server, client libraries, models, algorithms, architectures, workflows, interfaces, design elements, graphics, logos, text, documentation, and all related intellectual property rights (collectively, the "PHARLO IP"), are and shall remain the exclusive property of PHARLO or its licensors. Except for the limited rights expressly granted to you under these Terms, no rights or licenses are granted to you, whether by implication, or otherwise, in respect of the PHARLO IP. You acknowledge that the Service is protected by intellectual property laws, including copyright, trademark, trade secret, and other proprietary rights.

10.2. You must not, and must not permit any third party to, copy, reproduce, distribute, modify, adapt, translate, create derivative works from, publicly display, publicly perform, sell, license, or otherwise exploit any part of the Service or the PHARLO IP, except as expressly permitted under these Terms or by mandatory provisions of applicable law. You must not reverse engineer, decompile, disassemble, extract, or otherwise attempt to discover the source code, underlying models, algorithms, or technical components of the Service, except to the extent that such activity is expressly permitted by applicable law and cannot be contractually restricted. Where such activity is permitted by law, you agree to notify PHARLO in advance and to comply with any applicable legal requirements.

10.3. All trademarks, service marks, trade names, logos, and branding elements used in connection with the Service are the property of PHARLO or its licensors. Nothing in these Terms grants you any right or license to use PHARLO’s trademarks or branding without PHARLO’s prior written consent. You must not remove, obscure, or alter any proprietary notices, trademarks, or branding displayed on or within the Service. Any permitted use of PHARLO branding must comply with brand guidelines or usage instructions communicated by PHARLO from time to time.

10.4. The Service may include or rely on third-party software, libraries, frameworks, models, APIs, or other components that are subject to separate license terms ("Third-Party Components"). Your use of such Third-Party Components may be governed by the applicable third-party license terms, which may be made available through the Service, documentation, or upon request. To the extent required by such licenses, those terms shall apply in addition to these Terms. PHARLO does not grant any rights in Third-Party Components beyond those expressly permitted under the applicable third-party licenses.

11. Intellectual Property Complaints and Takedown Procedure

11.1. PHARLO respects the intellectual property rights of others and expects users of the Service to do the same. If you believe in good faith that any content handled through the Service, including Inputs, Outputs, User Content, or content published via the Service to third-party platforms, infringes your copyright, trademark, or other intellectual property rights, you may submit a written intellectual property complaint ("IP Complaint") through the support or contact channels made available on the Service.

11.2. To allow PHARLO to assess and process an IP Complaint, the complaint must include sufficient information to enable reasonable verification, including, where applicable:

PHARLO may request additional information where necessary to assess the complaint. Complaints that are incomplete, unclear, or submitted in bad faith may be rejected or disregarded. Where the allegedly infringing content is hosted on a third-party platform, you may also need to submit a complaint directly to that platform in accordance with its own procedures.

11.3. Upon receipt of a valid IP Complaint, PHARLO will review the complaint in a commercially reasonable manner. Where PHARLO reasonably determines that content may infringe intellectual property rights or otherwise expose PHARLO or the Service to legal risk, PHARLO may, at its sole discretion and without prior notice:

PHARLO does not undertake to adjudicate ownership disputes or determine the merits of complex intellectual property claims and may act on the basis of risk management, legal obligations, or operational considerations.

11.4. Where content has been removed or restricted following an IP Complaint, PHARLO may, but is not obligated to, provide the affected user with an opportunity to submit a response or counter-statement. Any such response must include a reasoned explanation and any supporting information demonstrating the user’s rights to use the content. PHARLO reserves the right to maintain, reinstate, or permanently remove the content based on its reasonable assessment, applicable law, and risk considerations. Nothing in this Section obliges PHARLO to restore content or continue providing access to the Service.

11.5. PHARLO reserves the right to suspend or terminate Accounts of users who are subject to repeated or serious intellectual property complaints, or who otherwise demonstrate a pattern of infringing conduct, at PHARLO’s sole discretion and without prior notice where permitted by law.

11.6. PHARLO shall not be liable for any loss, damage, or consequences arising from actions taken in good faith under this Section, including the removal or restriction of content or suspension or termination of Accounts. Nothing in this Section limits PHARLO’s rights to take enforcement action under other provisions of these Terms or under applicable law. All rights and remedies are expressly reserved.

12. Third-Party Services

12.1. The Service may contain links to, integrations with, or enable access to third-party websites, platforms, applications, services, tools, or resources that are not owned or controlled by PHARLO ("Third-Party Services"), including the third-party platforms to which you connect through the Service. Such links or integrations are provided for convenience and operational purposes only and do not constitute an endorsement, approval, or recommendation by PHARLO. Your access to and use of Third-Party Services is subject to the terms, conditions, and privacy policies of the applicable third parties, and you acknowledge that PHARLO has no control over, and assumes no responsibility for, the content, functionality, availability, pricing, policies, or practices of such Third-Party Services.

12.2. PHARLO shall not be responsible or liable for any loss, damage, harm, or other consequences arising out of or in connection with your access to or use of any Third-Party Services, including any transactions, data processing, content, moderation actions, publication outcomes, account suspensions, or interactions conducted through or by such services. You acknowledge and agree that any reliance on Third-Party Services is at your own risk. PHARLO does not warrant, endorse, or guarantee the security, accuracy, legality, or performance of any Third-Party Services, nor does it assume any responsibility for interruptions, errors, or failures caused by third parties.

13. Disclaimers

13.1. The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, PHARLO disclaims all warranties, representations, and guarantees of any kind, whether express, implied, or statutory, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, or uninterrupted operation. PHARLO does not warrant that the Service will be error-free, secure, uninterrupted, or free from defects, nor that any errors or defects will be corrected. Your use of the Service is at your own risk.

13.2. You acknowledge and agree that the Service depends on the availability, behavior, policies, and quotas of third-party platforms (such as YouTube and Meta) that are outside PHARLO’s control. Outages, errors, delays, rate-limiting, moderation decisions, policy changes, account suspensions, content removals, or analytics discrepancies originating from such third-party platforms are not the responsibility of PHARLO and do not constitute a failure of the Service. Analytics and statistics returned through the Service reflect data provided by third-party platforms and may be subject to revision, delay, or inaccuracy by those platforms.

13.3. The Service and any Outputs (including analytics results) are not intended to constitute, and do not constitute, professional, legal, financial, or other advice of any kind. You are solely responsible for evaluating the accuracy, appropriateness, and suitability of Outputs for your intended use. PHARLO shall not be liable for any decisions, actions, or omissions taken by you or third parties based on Outputs obtained through the Service.

13.4. PHARLO does not guarantee that any Inputs, Outputs, User Content, logs, or other data will be stored, retained, or available for any particular period of time. Data may be deleted, lost, or become inaccessible due to technical issues, system updates, maintenance, account termination, or other operational reasons. You are solely responsible for maintaining appropriate backups of any content or data that you submit to or obtain from the Service. PHARLO shall not be liable for any loss of data, content, or information resulting from your use of the Service, except to the extent required by applicable law.

14. Limitation of Liability

14.1. To the maximum extent permitted by applicable law, PHARLO shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including, without limitation, damages for loss of profits, loss of revenue, loss of business opportunities, loss of data, loss of goodwill, business interruption, or reputational harm, arising out of or in connection with your access to or use of, or inability to access or use, the Service. This limitation applies regardless of the legal theory under which such liability is asserted, whether in contract, tort (including negligence), strict liability, or otherwise, and even if PHARLO has been advised of the possibility of such damages.

14.2. To the maximum extent permitted by applicable law, the total aggregate liability of PHARLO for any and all claims arising out of or relating to these Terms or the Service shall not exceed the total amount of fees actually paid by you to PHARLO for use of the Service during the three (3) months immediately preceding the event giving rise to the claim. If you have not paid any fees to PHARLO during such period, PHARLO’s total liability shall be limited to one hundred euros (€100), or such other minimum amount as may be required by applicable law.

14.3. Nothing in these Terms shall exclude or limit PHARLO’s liability to the extent that such exclusion or limitation is prohibited by applicable law. Where applicable law does not allow the exclusion or limitation of certain types of liability or damages, PHARLO’s liability shall be limited to the fullest extent permitted by such law.

15. Indemnification

15.1. You agree to indemnify, defend, and hold harmless PHARLO, its affiliates, directors, officers, employees, contractors, and licensors from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses, including reasonable legal and attorneys’ fees, arising out of or relating to:

This indemnification obligation applies regardless of the form of action or legal theory under which a claim is brought, including contract, tort (including negligence), or otherwise.

15.2. PHARLO reserves the right, at its own expense, to assume the exclusive control and defense of any claim that is subject to indemnification by you. In such cases, you agree to cooperate fully with PHARLO in the defense and resolution of the claim, including by providing timely information, documents, and reasonable assistance as requested. You must not settle, compromise, or otherwise resolve any indemnified claim without PHARLO’s prior written consent, except where the settlement does not impose any admission of liability, obligation, or restriction on PHARLO. PHARLO may participate in the defense of any indemnified claim with counsel of its choosing, at its own expense.

15.3. Your indemnification obligations under this Section do not apply to the extent that a claim arises directly from PHARLO’s gross negligence or fraud, as determined by a final, non-appealable decision of a competent court. Nothing in this Section shall limit or exclude any rights or remedies available to PHARLO under these Terms or applicable law.

16. Termination and Suspension

16.1. These Terms shall remain in effect for as long as you access or use the Service, maintain an Account, or hold valid API Credentials, unless terminated earlier in accordance with this Section. Termination of these Terms shall not affect any rights or obligations that by their nature are intended to survive termination, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.

16.2. You may terminate your Account and stop using the Service at any time by following the account termination procedures made available through the Service or by contacting PHARLO through the designated support channels. Termination by you does not relieve you of any obligations incurred prior to termination, including payment obligations, nor does it entitle you to any refunds, except where expressly provided in these Terms or required by applicable law.

16.3. PHARLO reserves the right, at its sole discretion, to suspend, restrict, or terminate your access to the Service, API Credentials, or your Account, in whole or in part, at any time, with or without prior notice, where PHARLO reasonably determines that:

Where practicable and legally permissible, PHARLO may provide notice of suspension or termination, but shall have no obligation to do so where immediate action is reasonably necessary.

16.4. Upon termination or suspension of your Account for any reason:

PHARLO shall not be liable for any loss, damage, or consequences arising from termination or suspension of access to the Service in accordance with these Terms.

16.5. Where your Account has been terminated by PHARLO due to a violation of these Terms, you must not create a new Account, register new API clients, or access the Service under a different identity or credentials, unless expressly authorized by PHARLO in writing. PHARLO reserves the right to take reasonable technical and legal measures to prevent unauthorized re-registration or continued access following termination.

17. Governing Law and Dispute Resolution

17.1. These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms or the Service, shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict of laws principles.

17.2. Subject to Section 17.3 below, the courts of the Republic of Cyprus shall have exclusive jurisdiction to resolve any dispute, claim, or proceeding arising out of or in connection with these Terms or the Service. You agree to submit to the personal jurisdiction of such courts and waive any objection based on venue, forum non conveniens, or similar grounds, to the extent permitted by applicable law.

17.3. If you are a consumer residing in a jurisdiction that provides mandatory consumer protection rights, nothing in these Terms shall deprive you of the protection afforded to you by mandatory provisions of the laws of your country of residence that cannot be derogated from by contract. In such cases, disputes may be brought before the competent courts of your country of residence, to the extent required by applicable consumer protection laws.

17.4. These Terms are drafted in the English language. The English version shall prevail and be controlling in all respects. Any translations of these Terms are provided for convenience only and shall have no legal effect. In the event of any inconsistency or discrepancy between the English version and any translated version, the English version shall govern.

18. Changes to the Terms

18.1. PHARLO reserves the right to amend, modify, or update these Terms at any time, at its sole discretion. Any updated version of the Terms will be made available through the Service and will be identified by an updated "Last Updated" date at the top of this document. Where required by applicable law, or where changes materially affect your rights or obligations, PHARLO may provide additional notice, including by email or through in-Service notifications. PHARLO is not obligated to provide individualized notice of changes that do not materially affect your rights or that are made to comply with legal, regulatory, or security requirements.

18.2. By continuing to access or use the Service after updated Terms become effective, you acknowledge and agree to be bound by the revised Terms. If you do not agree to any modification of these Terms, your sole remedy is to discontinue use of the Service and, where applicable, cancel your Account or subscription in accordance with these Terms.

19. Communication

19.1. We usually communicate with you through the Service interface (including in-console notifications and status pages), via the email address associated with your Account, or through webhooks configured by you. You are responsible for ensuring that your contact details are accurate and up to date and for enabling notifications where available.

19.2. We recommend that you keep copies of all communications we send to you or make available through the Service. If you are unsure whether a communication originates from PHARLO, you should contact us using the official support channels before taking any action.

19.3. Unless otherwise required by applicable law, we will communicate with you in English or in another language selected or made available through the Service, where applicable.

19.4. You may contact PHARLO at any time through the Service or by email at: support@pharlo.io

20. Force Majeure

20.1. PHARLO shall not be liable for any delay, failure, or interruption in the performance of its obligations under these Terms where such delay or failure results from events or circumstances beyond its reasonable control ("Force Majeure Event").

20.2. Force Majeure Events include, without limitation, acts of God, natural disasters, epidemics or pandemics, war, armed conflict, terrorism, riots, civil unrest, strikes or labor disputes, governmental actions, changes in laws or regulations, court orders, failures or interruptions of telecommunications networks, internet services, power supply, hosting providers, cloud infrastructure, payment providers, third-party platforms (including YouTube, Meta, and similar platforms), or other third-party services upon which the Service relies.

20.3. During the continuation of a Force Majeure Event, PHARLO’s obligations under these Terms shall be suspended to the extent affected by such event. PHARLO shall use commercially reasonable efforts to resume performance as soon as practicable after the Force Majeure Event ceases.

20.4. If a Force Majeure Event continues for a continuous period of ten (10) calendar days and materially prevents PHARLO from providing the Service, PHARLO shall have the right to terminate or suspend the affected Services by providing notice to you, without incurring any liability for such termination or suspension. Such termination shall not affect any rights or obligations that accrued prior to the occurrence of the Force Majeure Event, including payment obligations for Services already provided, nor shall it prejudice any rights required to be preserved under applicable law.

20.5. Nothing in this Section shall affect your obligation to pay any fees due for Services already provided, except where otherwise required by applicable law.

21. Miscellaneous

21.1. You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of PHARLO. PHARLO may freely assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law, without restriction or notice to you. These Terms shall be binding upon and inure to the benefit of the parties and their permitted successors and assigns.

21.2. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible under applicable law, and the remaining provisions shall remain in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms.

21.3. These Terms, together with the Privacy Policy and Cookie Notice referenced herein, constitute the entire agreement between you and PHARLO regarding your access to and use of the Service and supersede all prior or contemporaneous agreements, understandings, or communications, whether written or oral, relating to the subject matter hereof. No oral or written statements outside these Terms shall modify or supplement this agreement unless expressly agreed in writing by PHARLO.

21.4. You and PHARLO act as independent parties. Nothing in these Terms shall be deemed to create any agency, partnership, joint venture, employment, fiduciary, or similar relationship between you and PHARLO. You have no authority to bind PHARLO in any manner or to represent that you have such authority.

21.5. These Terms are entered into solely between you and PHARLO and are intended for the exclusive benefit of you and PHARLO. No third party shall be deemed a beneficiary of these Terms or have any right to enforce any provision hereof.

21.6. You represent and warrant that you are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive sanctions or embargoes imposed by applicable laws or regulations, including those of the European Union, the United States, or other relevant authorities. You further represent that you are not listed on any sanctions, denied-party, or restricted-party lists maintained by applicable governmental authorities. You agree not to access or use the Service in any manner that would violate applicable export control laws, sanctions regimes, or trade restrictions applicable to PHARLO. PHARLO reserves the right to suspend or terminate access to the Service where required to comply with such laws or where use of the Service would expose PHARLO to legal or regulatory risk.